I have found out recently that the remote assistant software that we put in a smartphone we sell can be activated by us without user approval.
We are not using this option, and it is probably there by mistake. But the people who are responsible for this system don't see it as a big deal. Because “We are not going to use it”…
Am I wrong for going ballistic over it?
What would you do about it if it was your workplace?
disclosure - I found that the company I work for is putting a backdoor into mobile phones - IT Security